Success Stories

Endless Discovery. Clear Perspective.

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Our Only Measure of Success:  Yours

While we’ve accumulated a pretty impressive list of accolades from clients, we’d rather you get a sense of what to expect from your own peers.

Sea-Level Operations has been working directly with IT Managed Service Providers since 2010 and receives a continual stream of positive feedback. Please take minute to read what our clients have to say.

 


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Calculated Research and Technology

The team at Sea-Level Operations is always there when I need them for help on any issue. The strategic operations plan ensures that we are consistently making progress on our systems development.

The Sea-Level Library of contracts, agreements, procedures, etc. has been invaluable to us, saving us many hours of time trying to put together something that has already been developed.

— Heidi Gosar, Chief Financial Officer

 


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Internet Contrasts Company

The further we go down this process and the deeper we dive into ConnectWise with Sea-Level; it is like removing the blinders from our eyes.

— Jarred Worth, General Manager

 

 


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Advanced Microcomputing Concepts

There seem to be a million MSP business coaches out there….with very generic knowledge on several aspects of running a MSP. We chose Sea-Level Operations because we needed assistance specifically with service delivery operations, so we could use the tools we had already invested in to the highest degree possible and ultimately improve our client’s experience.

With our eye on growing the business, we need to have defined policies and procedures so there is no gray area of what our engineers should be doing at any given time– with Sea-Level, not only do we get immediate access to hundreds of hours of time spent towards developing PnP’s (that we can immediately adopt as our own), but we are guided through the path of implementing them in our organization. Additionally, we also have the peace of mind knowing that our written way of doing things isn’t a guess – they are the best practices developed from years of mastering the craft of service delivery.

— Anthony Chiappetta, Chief Executive Officer

 


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i3 Business Solutions

The Best Investment in the History of the Company.

— Kathy Labozzetta, Vice President – Customer Service & Operations

 

 

 


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Skycomp Solutions Inc.

I wanted to reach out though and recognize the help Sea-Level, and you personally, have given to Skycomp over the last year. It has been fantastic to see the change internally, and it has really helped us get a handle on managing our service department. I believe it has been instrumental in helping me step back personally from having to have a large role in our service delivery.

— Serge Paquin, CEO and President

 


Let’s add you to our list of profitable, satisfied clients…

Call us to discuss your MSP challenges today!