Senior Executive Coach
Jay Hokke is a Senior Executive Coach of Sea-Level Operations, LLC. He joined the company in 2016. He is responsible for executing client engagements as well as continued development of process and procedure for those clients.
Jay has over 17 years industry experience in IT, including 13 years directly working with multiple Managed Service Providers.
He was involved with a rapidly growing MSP, Xylotek Solutions, Inc. of Cambridge, Ontario, Canada. Jay was instrumental in building and transitioning their services to a Managed Services model. He hired and mentored talent for key areas within this fast-growing organization, which tripled in size within a 36-month period.
He helped foster a strong company culture at Xylotek Solutions, Inc. as well as ground-up operational process and procedures. His team realized exceptional utilization, breaking annual records of growth in terms of client base, profitability and team size over the course of his tenure. During his time there, he oversaw an 18-member team including Technical Engineers, Project Managers, Team Leads and Professional Services teams.